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Privacy Policy

Effective Date: 13th Nov 2023

This Privacy Policy outlines the privacy practices of Word4Word Legal Translation Services Ltd, which operates under the trade name Word4Word Translations. Formerly known as Legal & General Translation Services Ltd, Word4Word Translations is committed to safeguarding the privacy of our website users and clients. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact details: Your name, email address, phone number, and postal address.

  • Client details: Information related to your professional or organisational affiliations.

  • Usage data: Information about your interactions with our website, such as pages viewed, date and time of access, and the duration of your visit.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with the translation and interpretation services you request.

  • To respond to your inquiries and address your requests.

  • To improve and enhance our services and website.

  • To send you important updates and information about our services.

  • To process payments, when applicable.

3. Information Sharing

We do not share your personal information with third parties except in the following cases:

  • With your consent.

  • To comply with legal obligations.

  • To protect our rights and the rights of others.

4. Data Security

We are committed to ensuring the security of your personal information. We use industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, and destruction.

5. Your Choices and Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Withdraw your consent for specific data processing activities.

  • Request that we erase your personal information when it is no longer necessary for the purposes for which it was collected.

  • Object to the processing of your personal information under certain circumstances.

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us